If you have trouble downloading music from a Hypeddit Download Gate on your mobile device, please check the troubleshooting tips, tricks and resources below.
iOS (and some other mobile operating systems) do not allow you to directly save a music downloads onto your device.
It's their rule - not ours. That's why you should receive an email with a download link if you unlock the gate on a mobile device.
- Make sure to click this download link in the email on your desktop computer, then you'll get the download.
- If you're getting an error that the download link has expired, then it's because the link is valid for one click and download only (...and you may have clicked it on your mobile device before). But that's not a problem, you will see a direct link to the download gate on the error message page. Just follow that link, unlock the download gate again, and you will get a fresh link that gonna be valid for another download.
If you still can't download the file, please reach out to our support team. Just go to hypeddit.com and click on the Support/Contact options at the top of the page or in the footer of the page to send us a message.