Solving Facebook/Meta Error messages when launching your campaigns

When you’re launching your campaign on Hypeddit, you might hit an error. Bummer, we know. But don’t worry—it’s usually a setting or switch within Facebook/Meta ads that needs to be adjusted.

If this happens, you’ll see a detailed error message. The important part is at the bottom section (the one in red—see pic below). It’ll tell you exactly what went wrong.

If you're seeing one of these error messages, no problem! Check the table below for the next steps that can help solve your issue and get your ads published:

Facebook/Meta Error Message	Possible Cause	Solution
Update payment method: Visit the Billing and payment center to add a valid payment method	There's no payment method that's set up on your Facebook ad account.	Start here to add a payment method to your Facebook ad account - https://www.facebook.com/business/help/132073386867900?id=160022731342707
	The payment method is not updated.	To update your payment method, this guide will walk you through it. - https://www.facebook.com/business/help/186479762762437
Broaden your audience to enable this ad to deliver	Your target audience is too small based on Facebook ad standards.	The size of your campaign’s audience depends on three key settings in your setup. A few quick tweaks in your Hypeddit ad settings can increase your campaign's audience size: 1. Countries 2. Interests 3. Language (Advanced Settings)
Start date cannot be earlier than the current date. Please edit the start date and try again	Your campaign is set to run earlier than the current date.	Please change the start date of your campaign. (Go to your campaign setup page, under the "Budget" section) For more flexibility, you can also set your campaign to "Always Active." This way, you can pause or resume it anytime you like.
Either the object you are trying to access is not visible to you or the action you are trying to take is restricted to certain account types.	There could be a few reasons for this, but it’s mostly tied to your Facebook account—either your Business or Ad account. Most likely, there’s a restriction on your account that getting in the way.	Follow these steps to check your Facebook account status and see possible causes and solutions. - https://www.facebook.com/business/help/422289316306981
	Another possible reason is the Facebook account linked to your setup might not have admin permissions for the selected profiles (Facebook Page, Ad Account, or Pixel)—especially if there were recent changes.	To solve this, go to your campaign setup screen in Hypeddit, then, head to "Accounts & Profiles" and click the blue "Reconnect Facebook" button. Choose the account you want to use, then click "Edit previous settings." Then, follow the prompts to select all the accounts you need—this will refresh your permissions and get everything back on track!
	It’s also possible that your payment method isn’t up to date or there’s an overdue payment. If that’s the case, Facebook might have put some restrictions on your ad account.	If the restriction was caused by your Facebook ad account's payment method setup, you can follow the steps here - https://www.facebook.com/business/help/268196136699959
The image you selected is not available. It might be deleted or you might not have permission to use it in ads. Try selecting a different image	This error happens when you try to publish a campaign that was originally set up and saved with a different Pixel or Ad account.	In this case, it's best to start fresh by creating an entirely new campaign—don’t duplicate or edit the one with the error. Before publishing the new campaign, double-check that you’ve selected the right Ad Account and Pixel in your campaign setup.
You must certify compliance with our non-discrimination policy, before running ads. Visit facebook.com/certification/nondiscrimination to certify compliance	Facebook won’t let you run ads just yet—you need to accept their Non-Discrimination Policy first as a part of the standard process.	Please go to facebook.com/certification/nondiscrimination. From there, you can check Facebook/Meta's non-discrimination policy and agree to continue using the platform.
The user does not have permission for this action.	This error usually shows up when you try to manage a campaign in Hypeddit that’s already disconnected from your Facebook account.	Most of the time, your campaign can be reconnected by just clicking on the "Reconnect" link on your Hypeddit Dashboard. You can then, follow the steps to reset your account permissions. In some cases, you may see an "Error" status there. This means the connection between Hypeddit and your accounts is completely broken. But no worries—you can still pause or resume your campaign directly from Facebook Ads Manager. But in order for you to keep managing your campaigns through Hypeddit, you may stop that campaign directly from Facebook ads manager. Then, go back to your Hypeddit Dashboard to duplicate or launch a new campaign.
Your audience contains targeting options that can no longer be used to target ads to people under 18 globally, 20 in Thailand, or 21 in Indonesia. Increase the minimum age of your audience or remove all targeting options apart from location, age, and gender	This error message pops up when your campaign targets countries with legal age restrictions.	Please adjust your campaign's age targeting under the "Advance Settings" section of your setup. It's recommended to leave the default settings of your campaign's age targeting. Hypeddit will automatically make the necessary adjustments depending on your campaign's country targeting setup.

If you continue to get these or another error message, or if you need more help, please reach out to our support team. Just go to hypeddit.com and click on the Support/Contact options at the top of the page or in the footer of the page to send us a message.